MAC: : Users//Library/Application Support/Google/Chrome/Default.PC: C:\Users\userid\AppData\Local\Google\Chrome\User Data\Default.Remove any user data that is located with Chrome by following this file path:.If you continue to receive the same error, complete the following actions below: Once Screencastify is removed from all profiles or all other profiles have been deleted, please open Respondus LockDown Browser. See Removing a profile within Google Chrome. If you are unable to access these profiles (family member, colleague, friend, etc), please fully remove the profile to remove Screencastify from your Chrome browser. See Switching profiles within Google Chrome. Please switch to any other profile associated with Chrome browser. If removing Screencastify from your list of extensions does not work and opening Respondus Lockdown Browser still asks for you to remove Screencastify, it is possible that another profile within your Google Chrome browser also has Screencastify within it. If so, you should be able to access your Canvas Quiz accordingly. Once Screencastify is removed, close Google Chrome and open Respondus Lockdown Browser to see if you can access the Rutgers Canvas homepage. Press the three dots on the upper right.To remove Screencastify, follow the steps below. Removing Screencastify from Google Chrome Screencastify is a screen video recorder and editor that is available as a Google Chrome extension. You may receive an error when opening Respondus Lockdown Browser saying that you need to remove Screencastify from your Google Chrome browser.
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